Turn Every Conversation
Into a Strategic Asset
Stop guessing. intellaCX is the unified analytics platform that transforms your customer conversations into strategic assets. We analyze 100% of your calls to reduce compliance risk, optimize your operations, and drive a measurable impact on CSAT and ROI.
The 97% Blind Spot
Rethink your risk and strategy. Your reliance on manual 3% sampling is obsolete. You are blind to 97% of your business reality, leaving your operation exposed to risk and inefficiency.
Compliance and Cost Risk
Hidden Compliance Failures.Root Cause InefficienciesInaccurate Performance MetricsCostly manual audit processesRevenue and Strategic Insight
High-Intent Lead DiscoveryVoice of the CustomerFaster Resolution and higher CSATReal-time competitive intelligenceOur platform is built to deliver measurable ROI and mitigate risk for the MENA's most regulated and customer-focused sectors.
Government & Public ServicesCall Centers & BPOsBanking & Financial ServicesEducation & Online LearningLogistics & TransportationE-commerce & RetailHealthcare & InsuranceMedia & EntertainmentAutomotiveUtilities & EnergyTravel & HospitalityTelecommunicationsTechnology & SaaSReal EstateintellaCX: A 360° View of Your Business
Unlock Agent Potential
Our AI automatically monitors and scores 100% of agent interactions. Move beyond subjective scorecards to get complete analysis of all your data
De-Risk Your Operations
Stop managing symptoms. Our intelligence engine uncovers the hidden friction points driving repeat interactions, allowing for a direct reduction in AHT and costs.
Drive Strategic Decisions
Our SLM-powered analytics enables you to make informed product and marketing decisions by leveraging automatic call summarization, full transcription, and visibility into emerging topic reports.
